Privacy Policy – Popy: WhatsApp Marketing, Chat

Last updated: July 8, 2025

Thank you for using Popy: WhatsApp Marketing, Chat (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and share personal information when you install or interact with our app on your Shopify-powered store.

By using the App, you consent to the practices described below.

What Information We Collect

When you authorize the App through your Shopify store, we automatically access limited store data including:

Your store’s public URL
The email address of the store owner
Installed Shopify themes

Additionally, we may collect certain information through automated technologies:

Cookies: Small data files stored on your device, often containing an anonymous unique identifier. Learn more or disable cookies at allaboutcookies.org.
Log data: Includes your IP address, browser type, time zone, referring/exit pages, and actions taken within the App.
Tracking pixels and tags: Used to understand usage patterns and improve App performance.

How We Use Your Information

We use your data for the following purposes:

To provide, maintain, and improve the functionality of the App
To communicate with you about your account or updates
To analyze usage patterns and optimize performance
To personalize user experience and display relevant marketing messages
To comply with legal obligations and protect our legal rights

WhatsApp Data Handling

Our App interacts with WhatsApp only as a channel to initiate conversations between your store and customers. We do not access or store the content of WhatsApp messages.

Any data shared via WhatsApp is subject to WhatsApp's own privacy policy, which can be found at: https://www.whatsapp.com/legal/privacy-policy

We do not scrape, archive, or process message content beyond what Shopify or WhatsApp publicly exposes for integration purposes.

Third-Party Services

We may share limited data with third-party analytics and infrastructure providers, such as:

Google Analytics – to understand how users interact with the App
Shopify APIs – to retrieve or sync store information securely
Hosting providers – for app hosting and deployment

These third parties are only given access to the data they need to perform specific services on our behalf and are bound by confidentiality obligations.

Your Rights

Under the GDPR (EU/UK Residents)

If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to:

Request access to your personal data
Correct, delete, or restrict processing of your data
Withdraw consent at any time
Lodge a complaint with your local data protection authority

Under the CCPA (California Residents)

If you reside in California, you have the right to:

Know what personal data we collect and how we use it
Request deletion of your personal information
Opt out of the sale of your personal data (Note: we do not sell personal data)
Non-discrimination for exercising your CCPA rights

To exercise any of these rights, please email us at: support@azardiapps.com

Data Transfers and International Processing

By using the App, you understand that your information may be transferred to and processed in countries outside your own, including the United States and Canada, where our servers or partners may be located. We ensure appropriate safeguards are in place in compliance with applicable privacy laws.

Data Retention

We retain your store information only for as long as necessary to:

Provide the services you’ve requested
Comply with legal obligations
Prevent abuse or misuse of our services

You may request permanent deletion of your data by contacting us.

Policy Updates

We may revise this Privacy Policy occasionally to reflect changes in technology, legal requirements, or business operations. When we do, we’ll update the "Last updated" date above. Continued use of the App implies acceptance of the revised policy.

Contact Us

If you have questions about this policy, your data, or would like to submit a data request:

Email: support@azardiapps.com Subject line: “Privacy Policy Inquiry – Popy”